General terms and conditions

1. General Terms

1.1 The terms of sale apply to the rights and obligations arising between the clients of the omaart.ee web store (hereinafter referred to as the Client) and Omaart OÜ (hereinafter referred to as Omaart.ee) in the purchasing of goods.

1.2 Before executing a purchase-sale transaction regarding goods and using other services of Omaart.ee, the Client confirms that they have acquainted themselves with the terms, agree to comply with and follow them, and considers them as binding conditions of the transaction made with Omaart.ee. Clients who do not agree with the terms are prohibited from executing a purchase-sale transaction regarding goods with Omaart.ee.

1.3 In addition to the Contract Terms, the legal relations arising from the use of Omaart.ee between Omaart.ee and the Client are also regulated by the legal acts valid in the Republic of Estonia, which Omaart.ee and the Client must also follow in issues not separately regulated in the terms.

1.4 Omaart.ee reserves the right to make changes to the terms of sale and sale prices. Such changes will be reflected on the Omaart.ee website.

2. Effectuation of the Sales Contract

2.1 Omaart.ee sells and the Client buys the products offered in the online store.

2.2 The sales contract between Omaart.ee and the Client comes into effect from the moment the sum due following the order confirmation is received on the Omaart OÜ's bank account.

2.3 By placing an order and making a payment in the Omaart.ee online store, the Client confirms that they have familiarized themselves with the terms of sale and agree with them.

3. Prices

3.1 All prices in the Omaart.ee online store are in euros and include VAT of 22%.

3.2 Omaart.ee reserves the right to adjust prices. If the Client placed their order before the implementation of price changes, the price reflected on the invoice at the moment of placing the order will apply to them. The Client does not have the right to demand compensation for the price difference.

4. Placing an Order and Payment for Goods

4.1 Add the desired products to the shopping cart and to start processing the order, click on the link "Place Order" in the shopping cart.

4.2 When paying for the order, the Client can choose a suitable payment method: Swedbank, SEB Bank, Danske Bank, LHV Bank, Nordea Bank, and Krediidipank via bank link or credit card. The Client pays 100% of the order sum for order confirmation.

4.3 The sales contract is considered concluded and order fulfillment begins immediately after the Client has paid 100% of the order confirmation.

5. Delivery

5.1 After the sales contract comes into effect (payment of the invoice by the Client), Omaart.ee prepares the order and hands it over for delivery to our logistics partners.

5.2 The delivery deadlines indicated on the Omaart.ee website apply from the moment of invoice payment.

5.3 The Client is obliged to immediately notify Omaart.ee of any changes to the destination or agreed time before the delivery of the goods.

5.4 The accuracy and correctness of the information provided in the order depend on the avoidance of delays and misunderstandings in the delivery of goods. Omaart.ee is not responsible for delays in the delivery of products and any misunderstandings arising if the delay or misunderstanding is due to inaccuracies in the information provided by the Client at the time of placing the order.

5.5 For shipments that have been damaged during transport where the products, but not the product packaging, have been damaged, a replacement will be provided to the Client. If replacement is not possible, compensation for the cost of the damaged goods will be offered.

6. Right to Return

6.1 According to the Law of Obligations Act, the Client has the right to withdraw from the contract within 14 days from the receipt of goods.

6.2 The returned goods must be unused, undamaged, and in their original packaging.

6.3 The cost of returning the goods is borne by the Client (up to €10), except in cases where the reason for the return is non-conformity to the order or defective goods.

6.4 To return the goods, a return request must be submitted by email to info@omaart.ee within 14 days from the receipt of the goods.

6.5 The money for the returned goods will be compensated to the Client after the returned goods have been inspected, but no later than 14 days.

7. Procedure for Filing Claims and Liability

7.1 According to the Law of Obligations Act, the Client has the right to file claims for non-compliance of the product's contractual conditions within 2 years from the receipt of the goods. For defects that occur within the first six months, it is assumed that they were present at the time of purchase, and the nature of the defect must be determined by the seller.

7.2 In the event of a product defect, the Client is obliged to notify omaart.ee of the problem by email at info@omaart.ee and provide the following information: name, contact details, and product fault. The relevant application must be sent no later than 2 months after discovering the defect.

7.3 Omaart.ee is not responsible for:

• Damage to the product caused by the Client's fault or negligence
• Defects that have arisen as a result of improper use of the product
• Natural physical wear of the product under normal use

8. Privacy

8.1 By using the Omaart.ee website, the Client gives clear and informed consent to Omaart.ee for the processing of their personal data.

8.2 Omaart.ee uses the information provided by the Client only for fulfilling the Client's purchase order and does not disclose them to third parties.

8.3 Personal data of the client disclosed during purchases from the www.omaart.ee website are treated as confidential information. Omaart OÜ does not disclose client's personal data to third parties.

9. Other Conditions

9.1 Disputes and disagreements arising from the fulfillment of these conditions are primarily resolved through negotiations by the parties. If disputes arising from the Contract cannot be resolved through negotiations between the parties, both the Client has the right to seek protection of their rights from the Consumer Protection Board or in Court. Omaart.ee has the right to seek protection of its rights in Court.